PLEASE BE ADVISED THAT SHIPPING MAY BE DELAYED DUE TO COVID19. THANK YOU FOR UNDERSTANDING.

Shipping Policy

Please keep in mind shipping times may be extended due to COVID19

Packages that are returned to Ville 9 due to an incomplete or incorrectly supplied address, customers will be responsible for any new shipping costs associated with resending the package.

The standard shipping is Priority Mail via USPS, 2-3 days delivery (including Saturdays) from the date that it is shipped out, not from the date that the order is placed. Every package will have a tracking number. Once the payment is accepted you will receive an e-mail confirmation of your order. Once your item(s) is shipped, you will be notified by e-mail with your tracking number.

A lot of times your order may ship after 1-3 business days upon ordering; however, depending on the volume of orders, please allow 5-7 business days to process your order.

Please note that Ville9.com is NOT, under any circumstance, responsible for packages lost/damaged in transit, incorrectly supplied addresses, unclaimed/refused packages, or lost/stolen packages marked "Delivered" by USPS. If your package falls under any of these categories, please contact USPS directly to file a claim at 800-275-8777.